Wien Kanal customer service

Sewer worker looking out of a manhole, two sewer workers standing to his right and left

Wien Kanal provides a wide range of services: Whether you want to connect your house to the public sewers, need to discharge trade effluent or have problems with your sewer lines - Wien Kanal is a reliable partner for all your needs.


24 hour emergency hotline

House sewer

Public sewers

Installation

Inspection

Emptying

Cellar flooding caused by rainstorms

Special terms and conditions and fees of Wien Kanal (in German)

  • General services (SGB-A): 184 KB PDF
  • Campaign "Cheaper septic tanks" (SGB-BiS): 272 KB PDF
  • Discharge (SGB-E): 316 KB PDF
  • Fecal matter dump points (SGB-F): 165 KB PDF
  • House sewer connection (SGB-HKA): 860 KB PDF
  • Monitoring of indirect dischargers (SGB-IE): 536 KB PDF
  • Emptying and inspection of septic tanks, separators and similar installations (SGB-R): 433 KB PDF
  • Billing of the sewer fee and charges for other services (SGB-V brutto): 379 KB PDF

Contact

Service

Phone

Office hours

Back office and on-call service, reception 4th floor

+43 1 4000-8030

Monday to Friday 7.30 am to 4.30 pm

24-hour emergency hotline for sewer problems

+43 1 4000-9300

Monday to Sunday around the clock

Emptying of septic tanks

district offices (German)

Monday to Friday 7 am to 4 pm

Wastewater inspection (indirect dischargers)

+43 1 4000-30600

Monday to Friday 7.30 am to 3.30 pm

Contact for this page:
City of Vienna | Vienna Waste Water Management
Contact form