Wien Kanal customer service

Wien Kanal provides a wide range of services: Whether you want to connect your house to the public sewers, need to discharge trade effluent or have problems with your sewer lines - Wien Kanal is a reliable partner for all your needs.

24 hour emergency hotline

• Sewer emergency service

House sewer

• Connection to the public sewer system - application
• Inspection of house sewers - order

Public sewers

• Discharge from construction sites, sanitary containers, container offices, groundwater remediation, seepage water, etc. - order
• Discharge of industrial wastewater into the public sewer system - notification
• Securing evidence in the public sewer - order

Installation

• Installation of septic tanks, soakage pits and house sewerage plants and oil, petrol and grease separators

Inspection

• Inspection of house sewers, septic tanks and soakage pits and oil, petrol and grease separators - order

Emptying

• Emptying of septic tanks, soakage pits and house sewerage plants and oil, petrol and grease separators - order
• Campaign "Cheaper septic tanks" - application

Cellar flooding caused by rainstorms

• Protecting your cellar from flooding

Special terms and conditions and fees of Wien Kanal (in German)

• General services (SGB-A): 184 KB PDF
• Campaign "Cheaper septic tanks" (SGB-BiS): 272 KB PDF
• Discharge (SGB-E): 316 KB PDF
• Fecal matter dump points (SGB-F): 165 KB PDF
• House sewer connection (SGB-HKA): 860 KB PDF
• Monitoring of indirect dischargers (SGB-IE): 536 KB PDF
• Emptying and inspection of septic tanks, separators and similar installations (SGB-R): 600 KB PDF
• Billing of the sewer fee and charges for other services (SGB-V brutto): 379 KB PDF

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