Emergency numbers and hotlines

Although the phone numbers quoted below have been thoroughly researched and are updated on a regular basis, the City of Vienna cannot be held responsible for any incorrect information provided at any time. No liability is assumed.

Emergency text service for the deaf

Deaf people can call the fire brigade, police or ambulance via a special emergency text service: by sending a fax or SMS message to Vienna number 0800 133 133, or an E-mail to gehoerlosennotruf@polizei.gv.at.

Emergency numbers

Facility

Phone

Service hours

Fire brigade

122

24 hrs a day

Ambulance service

144

24 hrs a day

General Practitioners'
Out-of-hours service

141

weekdays: 7 pm to 7 am
weekends: 7 pm (Friday) to 7 am (Monday) public holidays: 24 hours a day

Police

133

24 hrs a day

European emergency number

112

24 hrs a day

Expert assistance in cases of poisoning

01 406 43 43

24 hrs a day

Psychiatric counselling in emergencies

01 313 30

24 hrs a day

Cases of death: coroner service

01 797 75-87890

24 hrs a day

Women's emergency helpline

01 717 19

24 hrs a day

Animal welfare helpline

01 4000-8060

24 hrs a day

Office for Emergency Measures

01 4000-75222

24 hrs a day

Technical emergency hotline

01 4000-8280

24 hrs a day

Service disruptions

Facility

Phone

Service hours

Road traffic information hotline

01 955 59

7 am to 6 pm daily

Emergency hotline in case of blocked toilets or domestic sewers

01 795 14-9300

24 hrs a day

Vienna Waterworks emergency hotline

01 599 59-0

24 hrs a day

Vienna district heating service disruptions: hotline for districts 2 and 20-22

01 313 26-52

24 hrs a day

Vienna district heating service disruptions: hotline for districts 1, 3-9 and 15-19

01 313 26-51

24 hrs a day

Vienna district heating service disruptions: hotline for districts 10-14 and 23

01 313 26-53

24 hrs a day

Vienna gas distribution service disruptions: emergency repairs hotline

01 401 28 - 88
emergencies: 128

24 hrs a day

Vienna electricity network service disruptions: emergency repairs hotline

0800 500 600

24 hrs a day

Public lighting: repairs hotline

0800 33 80 33

24 hrs a day

General information

Facility

Phone

Service hours

Vienna City Hall central phone switchboard

01 4000

24 hrs a day

City of Vienna Community Services

01 502 55

+ extension numbers 01-23 for the individual municipal districts of Vienna

Mondays through Fridays (except public holidays): 7.30 am to 3.30 pm Thursdays: 7.30 am to 5.30 pm emergency service: Mondays through Fridays until 6 pm

Vienna City Information Bureau

01 525 50

Mondays through Fridays (except public holidays): 8 am to 6 pm

Tourist Information (Vienna Tourist Board)

01 24 555

9 am to 7 pm daily except 24 and 31 December (9 am to 2 pm) and 1 January (11 am to 7 pm)

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