Help for refugees in Vienna

The City of Vienna, several NGOs and "Helfer Wiens" have set up this platform for everyone who wants to help.

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Providing emergency help

You want to help right now? Register here to get e-mail or SMS updates on what is currently needed in terms of emergency assistance. (in German) more

Service hotline for the support of refugees with the telephone number 012452499

Service hotline

You can call the service hotline "Hilfe für Flüchtlinge in Wien" (Help for refugees in Vienna) for the support of refugees from Monday to Sunday from 8am to 8pm at 01 24 5 24 99. Please call us if you want to know how you could help refugees. Our staff speaks English too.

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Donating time regularly

You want to spend a part of your time helping refuges on a regular basis? Here is an overview on where volunteers can help in Vienna, with the option of contacting the organisation of your choice immediately. (in German) more

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Donating money / donations in kind

Many organisations in Vienna collect donations for refugees. Here is an overview. more

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Donating room

If you want to offer refugees a home in our city, you can enter your data in our online form (in German) for further processing. more

Contact for this page:
City of Vienna | Coordination unit for refugees in Vienna