Start Wien - Services for refugees

People who had to flee their home country and want to apply for asylum in Vienna are included in primary care (Grundversorgung) from day one after their arrival.

Young men having a conversation while sitting in a circle.

The Start Wien programme for refugees supports refugees in settling down in Vienna. The services include primary care as well as orientation.

In primary care, asylum seekers as well as persons entitled to subsidiary protection are supported in meeting basic needs.

Persons entitled to subsidiary protection have not been granted asylum but can stay in Austria for now as their life or health is in danger in their home country.

A first meeting at refugee accommodations or the primary care service point in Vienna (Servicestelle der Grundversorgung Wien) provides you with general orientation. The staff checks your language skills, work experience and educational attainment to analyse your current situation. You can also discuss any questions you may have about childcare, school and other issues.

Information modules for refugees

Information modules under the Start Wien programme for refugees provide you with information and orientation in Vienna. The information modules are held in several languages.

Vienna Charter for refugees

Asylum seekers and persons entitled to subsidiary protection are invited to participate in Vienna Charter talks for refugees. These talks should help you understand what the Viennese consider essential for good neighbourly relations and which rules are particularly important. Charter talks are offered in several languages for adults and for young people.

Youth college for refugees

Start Wien - youth college (Jugendcollege) is an educational offer for young people between 15 and 21 years of age. There are 1,000 course places in two different school locations. The youth college aims to place young people in a school or apprenticeship or find a job.

Integration assistance for persons entitled to asylum

Integration assistance (Startbegleitung) for persons entitled to asylum is offered after primary care (Grundversorgung). For about a year, the integration agency Interface Wien provides information and support for persons and families entitled to asylum and persons entitled to subsidiary protection.

Education platform Bildungsdrehscheibe

The education platform Bildungsdrehscheibe provides you with advice about education and training and helps you analyse your language skills. Asylum seekers and persons entitled to subsidiary protection get information about suitable educational offerings and course places in several languages. The education platform Bildungsdrehscheibe supports refugees as long as your application for asylum has not yet been approved.

Public Employment Service (AMS)

The Public Employment Service Vienna (AMS) is your point of contact as soon as your application for asylum has been approved.

Contact for this page:
Intergration and Diversity (Municipal Department 17)
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