Data protection information in accordance with sec 13 GDPR


Please note that the data you provide will be processed for the following purposes as stipulated or provided for by the following legal regulations:


  • Provision of information as defined by the Vienna Supply of Services Act. This includes information on the requirements for the supply of and access to services on the territory of Vienna, in particular on the procedures and formalities to be followed, and information on the public authorities responsible for procedures relating to the supply of and access to services.
  • Forwarding of applications and enquiries to the competent authority or to another competent Point of Single Contact.

Legal bases:

  • 4 and 5 of the Vienna Supply of Services Act (Wiener Dienstleistungsgesetz W-DLG), published in the Vienna Provincial Law Gazette (LGBl.) No. 23/2017
  • Allocation of competences for the Vienna City Administration (GEM), published in the Official Journal of the City of Vienna (Amtsblatt Abl.) No. 2018/01

No register queries are carried out in the course of the procedure.

For the purpose of processing your request, your personal data will be forwarded to the following recipients:

1. the competent authority
2. the competent Point of Single Contact

The data will not be transferred to third countries (i.e. countries that are not EU member states).

Please note:

Due to general regulations on the retention and destruction of files in the City of Vienna (Skartierungsordnung), your personal data will be deleted after 3 years.

You have the right to obtain information about your personal data, to have the data corrected or deleted, and to restrict the ways in which the data may be processed. Furthermore, you have the right to object to the processing of your personal data.

If you believe that your rights are being violated or are not being respected sufficiently, you have the option of lodging a complaint with the data protection authority.

The provision of personal data is required by law.

Failure to make your personal data available would have the following consequences for you:

  • the public authority may refuse to provide the requested information or to forward your message to the competent department.

Further information

Responsible for processing activities:
Office of the Vienna Provincial Government
Municipal Department 63 (MA 63)
address: Neutorgasse 15, 1010 Vienna

Contact for this page:
City of Vienna | PSC Vienna
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