Contact information and opening hours - Immigration and Citizenship (Municipal Department 35)

Municipal Department 35 - Immigration and Citizenship (MA 35) - Head of office (German) • Information on opening hours of offices and public authorities (German)

Opening hours of the specialised offices

The offices specialising on immigration and citizenship, respectively, are open for information and advice at the following times:

  • Monday, Tuesday, Thursday, Friday 8 am to 12 noon
  • Thursdays additionally from 3.30 pm to 5.30 pm

Division "EEA": We regret that waiting times are usually very long on Thursdays. If possible, please try to come during our opening hours on other days of the week.

Exceptions:

  • Austrian citizens register: open also on Wednesdays from 8 am to 12 noon (appointment needed)
  • Closed on public holidays
  • Good Friday, Christmas Eve (24 December) and New Years Eve (31 December) from 8 am to 11 am

Immigration offices - competent authorities

From 30 November 2017, you will find the following offices (Referate) of MA 35 - Immigration at new locations:

Referat 4.3 for districts 3, 11 and 20 – new location: 1200 Vienna, Winarskystraße 12

Referat 4.4 for districts 12, 13, 15 and 23 and

Referat 4.5 for districts 10 and 14 – new location: 1130 Vienna, Hietzinger Kai 1-3

  • Contact - "Referat 1.0 First-Time-Application Centre" (German)
    • Contact - "Referat 1.1 Niederlassungsbewilligung und Ausländergrunderwerb" (German)
      • Applications for Red-White-Red Card ("Rot-Weiß-Rot-Karte") for employed key workers ("unselbständige Schlüsselkräfte") and self-employed key workers ("selbständige Schlüsselkräfte"), applications for EU Blue Card ("Blaue Karte EU"), and first-time applications for Red-White-Red card plus ("Rot-Weiß-Rot-Karte plus") for family members of holders of the Red-White-Red card or the EU Blue Card
      • First-time applications ("Erstanträge") and applications for a change of purpose of stay ("Zweckänderungsanträge") for indefinite leaves to remain excluding employment subject to the immigration quota ("quotenpflichtige Niederlassungsbewilligung ausgenommen Erwerbstätigkeit"), and Red-White-Red card plus and indefinite leaves to remain ("Niederlassungsbewilligung") for family reunification ("Familienzusammenführung")
      • First-time mobility quota applications (employees and self-employed)
      • Applications for a change of purpose of stay for Red-White-Red card plus subject to the immigration quota (formerly indefinite leave to remain for family members or "Niederlassungsbewilligung Angehöriger")
      • Approval and issuing of negative certifications ("Negativbestätigungen") pursuant to the Vienna Act on Land Acquisition by Foreign Nationals ("Wiener Ausländergrunderwerbsgesetz")
    • Contact - "Referat 1.2 Aufenthaltsbewilligungen" (German)
      • Processing of applications for humanitarian residence permits submitted before 1 October 2013
      • First-time applications for limited leave to remain for students ("Aufenthaltsbewilligung Studierende") and limited leaves to remain for family members of students
      • First-time applications for limited leaves to remain for artists ("Künstler"), job rotation employees ("Rotationsarbeitskraft"), and special cases of dependent employment ("Sonderfälle unselbständiger Erwerbstätigkeit") as well as for their family members ("Familiengemeinschaft")
      • First-time applications for limited leaves to remain for pupils ("Schüler"), social service workers ("Sozialdienstleistender"), self-employed persons ("Selbständiger") and posted workers ("Betriebsentsandter")
  • Contact - Immigration - district offices (German)
    • Applications for extension ("Verlängerungsantrag") of residents permits for spouses and minor children ("Familienangehöriger") and for other family members ("Angehöriger") of persons with Austrian citizenship, residence permit Red-White-Red card plus, indefinite leave to remain, indefinite leave to remain for family members ("Niederlassungsbewilligung Angehöriger"), indefinite leave to remain excluding employment ("Niederlassungsbewilligung ausgenommen Erwerbstätigkeit")
    • Applications for extension of limited leave to remain for students ("Aufenthaltsbewilligung Studierende") and for family members of students
    • Applications for extension of limited leave to remain for artists ("Künstler"), rotation workers ("Rotationsarbeitskraft"), special cases of dependent employment ("Sonderfälle unselbständiger Erwerbstätigkeit") as well as for their family members
    • Applications for extension of limited leave to remain for pupils ("Schüler"), self-employed persons ("Selbständiger") and posted workers ("Betriebsentsandter")
    • Indefinite leave to remain for newborn babies ("Neugeborene Kinder”)
    • Permanent leave to remain including permanent work permit ("Daueraufenthalt EU")
  • Contact - "EWR" (Division for EEA matters) (German)
    • confirmation of registration
    • confirmation of permanent residence ("Bescheinigung des Daueraufenthaltes")
    • photo ID for EEA or Swiss nationals
    • Limited residence permit ("Aufenthaltskarte") or permanent residence permit ("Daueraufenthaltskarte") for family members of EEA and Swiss nationals who are third-country nationals
  • Applications in Austria and abroad - residence and settlement

Citizenship offices – competencies

Contact for this page:
Public Relations (Municipal Department 35)
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